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Passenger orientation

The airport is designed to provide the best service to its passengers.

You will be able to browse our categories and search for information to solve your queries.

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Carry-on luggage

Learn about forbidden items in carry-on luggage
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Arrival and departures procedures

Know the national and international boarding and disembarkation processes, and take into account the necessary documentation.
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Traveling with children

Learn when a notarial authorization is required for underage travel.
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Lost property

If you lost an item inside the airport, know what to do in that case.
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People with disabilities

We have reserved parking lots, toilets and ramps equipped for people with reduced mobility.
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COVID-19 protocols

Follow these recommendations to take care of yourself and everyone else's healt
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TUUA and other fees

Find out about the current rates for airport services.
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Frequently Asked Questions

Find answers to the most common passengers' questions before your trip.
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Tell us your needs and we will help you.